Privacy Policy

Last updated: November 2025

1. Introduction

Platform Assistant (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website, dashboard, and connected services.

2. Information We Collect

Account Data: Your name, email, and connected platform IDs (e.g. Etsy, Shopify, Amazon).
Usage Data: Analytics on how you use our tools, including feature engagement and page interactions.
Connected Platform Data: Listings, sales metrics, and other data you choose to sync for analytics and optimization.
Cookies: We use functional and analytical cookies to improve user experience and security.

3. How We Use Your Data

To provide, maintain, and improve our services.
To personalize your dashboard and insights.
To send important updates or security notifications.
To comply with legal obligations and platform API policies.

4. Data Sharing & Security

We do not sell or trade your personal data. Limited data may be shared with third-party services strictly for functionality (e.g. hosting, analytics, or payment processing). All transmissions are encrypted and stored securely.

5. Your Rights

You may request access, correction, or deletion of your data at any time by emailing support@platformassistant.com. You can also disconnect any connected selling platform through your account dashboard.

6. Data Retention

We retain user data only as long as necessary for the purposes described above or as required by law. When no longer needed, your data is securely deleted.

7. Updates

We may update this policy to reflect changes in our practices or legal requirements. Updates will always be posted on this page with a revised date.

8. Contact

If you have any questions or concerns about this Privacy Policy, contact us at support@platformassistant.com.